Shipping policy

At FANSIC, we are committed to delivering your order safely, efficiently, and reliably.

Please review the information below regarding order processing, shipping times, tracking information, and delivery details.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak shopping seasons, promotional events, or holidays, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing time is separate from shipping transit time.

Shipping Time

After your order has been processed and shipped, estimated delivery times are:

Standard Shipping

Transit time:

6–9 Business Days

Estimated total delivery time, including processing:

7–12 Business Days

Delivery times are estimates only and are not guaranteed delivery dates.

Actual delivery times may vary depending on:

  • Shipping destination;
  • Carrier operations;
  • Weather conditions;
  • Public holidays;
  • Other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated automatically at checkout based on:

  • Delivery address;
  • Selected shipping method;
  • Order details.

FANSIC may offer free shipping promotions from time to time.

Any available shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to become active after shipment.

Some carriers may require additional time to update tracking information.

You can use the tracking information provided in your shipping confirmation email to monitor your order status.

Shipping Address

Please ensure that your shipping address is complete and accurate before submitting your order.

Customers are responsible for providing correct shipping information, including:

  • Full name;
  • Street address;
  • Apartment or unit number;
  • City;
  • State;
  • ZIP code;
  • Contact information.

FANSIC is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible.

We will make every effort to assist before your order enters processing, but address changes cannot be guaranteed once processing has started.

Delayed Deliveries

Although we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions;
  • Customs inspections;
  • Carrier delays;
  • High shipping volumes;
  • Public holidays;
  • Unexpected transportation disruptions.

We appreciate your patience and understanding should any unexpected delays occur.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact our Customer Support team as soon as possible.

Please provide:

  • Order number;
  • Description of the issue;
  • Photos of the package or item when applicable.

We will review the situation and work with the shipping carrier to help resolve the issue.

Please note that packages marked as delivered by the carrier will be considered successfully delivered.

Contact Us

If you have any questions regarding shipping or the status of your order, please contact us:

FANSIC

Phone:
+1 973-992-4637

Email:
info@fansicq.com

Address:
27 Hazel Ave
Livingston, NJ 07039
United States

Thank you for shopping with FANSIC.

We appreciate your trust and are committed to providing a reliable and transparent shipping experience for every customer.