Shipping policy
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At FANSIC, we are committed to delivering your order safely, efficiently, and in a timely manner. Please review the information below regarding order processing, shipping, and delivery.
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays. During peak shopping seasons or promotional events, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated delivery times are as follows:
Delivery times are estimates only and may vary depending on your location, weather conditions, customs procedures, carrier operations, or other unforeseen circumstances.
Shipping charges are calculated at checkout based on your delivery address and the shipping method selected.
From time to time, FANSIC may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.
Once your order has been dispatched, a tracking number will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to become available after your package has been shipped.
Please ensure that your shipping address is complete and accurate before submitting your order.
FANSIC is not responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible. We will do our best to assist you before the order is shipped, but changes cannot be guaranteed once processing has begun.
Although we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
We appreciate your patience and understanding should any unexpected delays occur.
If your package is lost during transit or arrives damaged, please contact our customer support team as soon as possible.
Please provide your order number along with any relevant photos if the package or item was damaged upon arrival. We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.
We ship to multiple countries and regions. Shipping availability and delivery times may vary depending on the destination.
Customers are responsible for complying with local import regulations where applicable.
If you have any questions regarding shipping or the status of your order, please contact our customer support team.
Email: info@fansicq.com
Phone: +1 332-217-5836
Business Address:
450 N End Ave
New York, NY 10282
United States
Thank you for shopping with FANSIC. We appreciate your trust and are committed to providing a reliable and transparent shipping experience for every customer.
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